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Durham County Social Services

Rental Assistance

Rent

Individuals and families struggling to pay their rent and who have received a past-due notice, rent demand letter, or eviction notice can apply for assistance through the county's various rental assistance programs. 

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Residency Requirements
  • Applicants must reside in Durham County.
  • Proof of residency is required (e.g., utility bills, lease agreements).
Income Loss
  • The applicant must have experienced a sudden loss of income.
Direct Impact on Rent
  • Rental arrears must be directly linked to the income loss.
Household Sustainability
  • The household should have stable monthly income that exceeds expenses.
  • Exception: This requirement is waived for Eviction Diversion applicants who lost their job or income source within 30 days of applying.
Income Limits
  • Total household monthly gross income must align with the program's Federal Poverty Level guidelines (150%-200% of FPL) depending on which program the applicant is being assessed for
Rental Arrears
  • Applicants must be at least two months behind on rent or actively involved in eviction court proceedings.

Additional Information for Rental Assistance

  • Call 919-560-8000 and inform the representative about your rent late notice or eviction court filing.
  • Referral or Appointment:
    • Based on your situation, you will either:
      • Be scheduled for an appointment with a social worker (subject to appointment availability).
      • Be placed on the referral list if you are facing eviction with a court filing.
  • Provide Your Email: To ensure a seamless referral process, please provide your email address during the call.
  • For Court-Filed Evictions: Once you are placed on the Eviction Court Referral List, a Crisis Unit representative will contact you to explain the next steps in the application process.