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Durham County Information Services and Technology

Information Services & Technology

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What We Do

The Department of Information Services & Technology (IS&T) drives innovation and efficiency in government operations by providing strategic leadership, governance, and technical expertise for Durham County residents, businesses, and employees. 

We design and implement modern IT solutions to enhance service delivery, foster collaboration, and support the County's goals. In addition to establishing cutting-edge technology architecture, we manage systems, applications, communications, and ensure the security and integrity of the County's information assets.

Our Divisions

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IT Enablement Services

IT Enablement Services collaborates with partners to manage IT projects while also overseeing IT training, change management and communications.

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Enterprise Application Services

Enterprise Application Services (EAS) designs, develops, implements, operates, and enhances the County’s enterprise business applications.

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Enterprise Infrastructure & Operations

Enterprise Infrastructure & Operations manages the County’s network, servers, storage, communications, and service desk.

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Enterprise Security & Compliance

Enterprise Security & Compliance monitors, protect and secures the County’s IT infrastructure, data and operations, safeguarding privacy, and maintains compliance with applicable laws, licenses, and regulations.

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IT Business Management

The Business Management division handles financial, HR, and administrative support for County IT, including budgeting, procurement, and contracts.

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Information Technology Services Career Opportunities 

Explore career opportunities available in Information Technology & Services.

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Additional Insights

County IT Strategic Plan

The IT Strategic Plan outlines the County's comprehensive vision, mission, priorities, guiding principles, and goals for information technology, shaped by input from departments on their needs and objectives.

Strategic Plan

 

92%
Client Satisfaction rating w/ IT Support

487,864
Total Website Views

159,217
Total Website Users

82.72%
Engagement Rate

Meet the Team Behind the Scene

Our Staff

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Department Contact Info

200 East Main Street
Durham, NC 27701