Our Promise to You

Reappraisal is always a challenge, because the goal is to appraise tens of thousands of properties all at one time, and in a way that is fair and equitable to all property owners. We strive to follow established industry standards for mass appraisal; however, we recognize that there will be situations where the mass appraisal approach may produce an estimate of value that seems somewhat high or low for an individual property.  We are committed to working with all property owners to ensure that every property is appraised at a reasonable estimate of its market value.

Supporting Durham County’s Growth

The general reappraisal process helps us ensure we can support the needs of our rapidly growing county. Learn more about what the reappraisal process means for you.

 2019 Reappraisal Brochure

This is a high-level reappraisal overview. It explains:

• Why we do reappraisals
• The steps of the process
• The process timeline
• How to find the details of your property’s appraisal

Frequently Asked Questions (FAQ) List

We use a question and answer format to provide more detail on every aspect of the reappraisal process, including:

• How to appeal your appraisal
• How the reappraisal affects property taxes
• How to find out if you qualify for property tax exemption programs

Appealing Your Real Property Appraisal

If you believe your appraised property value is substantially higher or lower than the price for which it could have reasonably sold on January 1, 2019 you have the right to appeal.  This guide explains the appeals process including:

How to review your property characteristics

• How to compare your property value with the selling prices of similar property
• How to file an appeal
• What evidence would be helpful to support an appeal
• Important reappraisal dates

You may file your appeal either online at Tax Help or by using the paper 2021 Real Property Appeal Form.  We recommend the online option since it allows you not only to appeal, but also to communicate online with staff and to see the status of your appeal at any time.

Property Tax Relief Programs

The Durham County Tax Administration Office wants to help ensure that all property owners know and understand the property tax relief programs from which they may benefit.  This brochure outlines three “homestead” programs that may benefit elderly, disabled and disabled U.S. Veteran homeowners.

Social Media Questions & Responses

November 6 Reappraisal Q&A: How a reappraisal works; the reappraisal cycle; why the reappraisal cycle is being shortened; and reappraisals and tax rates.

November 19 Reappraisal Q&A: How a reappraisal works; the reappraisal cycle; why the reappraisal cycle is being shortened; and reappraisals and tax rates.

As always, if additional details or guidance is needed, call the the Durham County Tax Administration Office at (919) 560-0300 or email tax-reval@dconc.gov.