Our Promise to You

Reappraisal is always a challenge, because the goal is to appraise tens of thousands of properties as of a single date, and in a way that is fair and equitable to all property owners. This is why the full reappraisal process spans multiple years. We follow established industry standards for mass appraisal; however, we recognize that there will be situations where the mass appraisal approach may produce an estimate of value that may be too high or too low for an individual property.  We are committed to working with all property owners to ensure that every property is appraised at a reasonable estimate of its market value.

Understanding Real Estate Appraisal

While an appraisal, whether that be a private (fee) appraisal or (mass) appraisal for tax purposes, produces a single opinion of value, it is important to understand that a property’s value is most often not a single scientific number. Buyers and sellers may have differing levels of motivation in a real estate transaction, which may push a sales price a little higher or a little lower.

Additionally, after analyzing similar market sales, appraisers most often find themselves with a range of adjusted values at the end. To produce a single point of value for the bank, tax office, attorney, etc., appraisers undergo what is called “reconciliation”. This process is basically reviewing the adjusted value range, perhaps assigning a weight to the comparable sales, and providing a reasonable estimate of value for the subject property.

 2025 Reappraisal Brochure 

This is a high-level reappraisal overview. It explains:

• Why we do reappraisals
• The steps of the process
• The process timeline
• How to find the details of your property’s appraisal

Frequently Asked Questions (FAQ) List (Under Development)

We use a question and answer format to provide more detail on every aspect of the reappraisal process, including:

• How to appeal your appraisal
• How the reappraisal affects property taxes
• How to find out if you qualify for property tax exemption programs

As always, if additional details or guidance is needed, call the the Durham County Tax Administration Office at (919) 560-0300 or email tax-reval@dconc.gov.