Submittal Instructions

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***Online submittals will not be accepted if content is not complete or does not follow ALL instructions*** 


STEP 1: PREPARE APPLICATION MATERIALS

1. Use Submittal Checklist below to ensure all required documents are completed and included with the submittal.

2. Complete the applicable required application forms.

    • Sewer Connection Application (required on 1st submittals only)
    • Fee Calculation Forms (required ANY TIME payment is required for the review, regardless if payment is made online or delivered to our office). Ensure information included on this form matches the project name, person paying, and amounts.

STEP 2: FILL OUT THE SUBMITTAL COVERSHEET

1. Complete the Submittal Coversheet. This form is required for ALL new submittals and resubmittals.


STEP 3: REVIEW SUBMITTAL DOCUMENTS

1. At this step, the following items should be assembled and ready for submittal. Use the Submittal Checklist to confirm all items are included

  • Submittal Coversheet
  • Application materials for review (CDs, As-Builts, Required Forms, Plumbing Plans, etc.)

    *All files must be submitted as PDFs with the exception of sewer video. NOTE: When submitting CDs, As-Builts, or Plumbing plans, one PDF should be submitted for entire set. If individual sheets are submitted separately, the submittal will be rejected.

2. There should be ONE PDF associated with EACH discrete document included with the application package. See example below:

  • If the submittal requires: 1) a Submittal Coversheet, 2) a set of CDs, 3) two DEQ Extension Permit Applications, and 4) a set of Plumbing Plans, the applicant should be submitting a total of 5 PDFs.

3. Use the following naming convention for ALL items to be included in the submittal.

Project Number  Project Name Document Type Submittal # (1st Submittal, 2nd Submittal, etc.)

Project Number - a Durham County Utilities project number will be assigned after the 1st submittal. This project number must be used for all subsequent submittals. This project number assigned will apply to construction plan and as-built submittals. 

Project Namemust match the name on the plans, applications, and forms.

Document Type - must match the document types shown on Submittal Checklist

Submittal # this should be the submittal # for the entire project, not a specific document. For example, if this is the 3rd time submitting CDs to us for this particular project, but this is the 1st time submitting the Industrial Waste Survey, all submittal items would be labeled as 3rd Submittal 

Ex: 15-000 - Alexander Davis Page Flex – Public DEQ Extension Permit – 1st Submittal

 


STEP 4: PAY REQUIRED FEES

1. DO NOT make an online payment unless you are ready to submit. Any payments made without a complete submittal the same business day will be returned.

2. Ensure information and amounts match what is listed on the fee calculation form. If payment does not match fee calculation form, payment will be returned.

3. All development applications and permit review fees are due at the time of application submittal.

4. On the Paymentus portal, select what the payment is for. It is imperative that you select the correct payment type when paying online. Failure to select the correct payment type will result in rejection of the payment and further delay in review.

  • For Review Fees (Section C of the fee schedule): select "Development Review/Inspection Fees" and enter the PROJECT NAME exactly how it appears on the plans into the box. 

  • For Inspection Fees (Section D of the fee schedule): select "Development Review/Inspection Fees" and enter the INVOICE number in the box. NOTE: These fees will always have an invoice associated. If you pay inspection fees without an invoice, the payment will be rejected.

  • For System Development Fees (Section G of the fee schedule): select "System Development Fees" and enter the INVOICE number in the box.  NOTE: These fees will always have an invoice associated. If you pay system development fees without an invoice, the payment will be rejected.

  • Paying Multiple Items: The portal will allow you to pay multiple items at one time. To do this, select the first payment type and enter the information in the box. Click "Pay Another Account," select the 2nd payment type and enter the information. Click continue. On the Payment Information Screen, you will enter the amount to be paid in the box next to each type.

5. Paymentus charges a non-refundable convenience fee for using the online services. Transaction fees and maximum one time payment amounts are listed below.

 Payment Method  Transaction Fee  Max Payment Amount
 Credit Card  2.95%  $10,000
 E-Check  $1.00  $45,000

*If amount to be paid is greater than the maximum payment amount it will need to be broken down into separate transactions.

6. Applicants will receive a payment confirmation email after payment is completed. A PDF copy of ALL payment receipts MUST be included with the submittal.

7. Use the links below to view our fee schedule page and access the payment portal to make a payment.


STEP 5: COMPLETE THE SUBMITTAL

1. Use the button below to navigate to the Box.com portal where all documents should be uploaded.

 Box

2. Note: Individual uploads can be up to 5 GB in size using Chrome or Firefox. The limit is 4GB in size if using Internet Explorer versions 9, 10, or 11.