ATTENTION! Durham County Government (DCo) closed most offices to the public effective Monday, March 23, 2020. To read the detailed release about the closing, visit our news section at dconc.gov or click here. 

Durham County Government continues to closely monitor the presence of coronavirus in our community. The County has modified service delivery for many of its departments to reduce the transmission of the virus while  keeping citizens, employees, visitors, and all stakeholders healthy and safe. This page provides the latest updates to operations and services Countywide.  

County Hours of Operation:

Special Operations Information:

Board of County Commissioners

The BOCC has moved all meetings to virtual until further notice. View the updated BOCC information here. View the updated 2021 BOCC meeting schedule here. Find cancelled or virtual meetings on the Boards and Commissioners calendar on the Durham County Meeting and Events webpage by clicking here.

Board of Elections

The Durham County Board of Elections (BOE is located at 201 N. Roxboro Street, Durham, NC 27701. For questions, please contact us at 919-560-0700, email us at elections@dconc.gov, or visit our website at www.dcovotes.com.

Boards and Commissions

To protect the safety of our citizens, many Boards, Commissions and Advisory meetings have been cancelled. We encourage you to visit our Durham County Meeting and Events webpage for the most up to date information on cancellations. Cancelled and/or virtual meetings can be found on the Durham County Meeting and Events webpage. Should you have additional questions, please contact the Clerk’s Office at 919-560-0025.

Budget & Management Services

Durham County Budget & Management Office is closed to the public.

Courts

The Durham Courthouse and Courts are open. COVID-19 screen will take place upon entry. Face coverings are required at all times while inside the facility. Residents or visitors should only come to the Courthouse for official business.  

City-County Inspections

Services provided at Durham City Hall are open for normal operating hours: Mon-Fri, 8 a.m. to 5 p.m.

City-County Planning

Cooperative Extension/Agriculture Building

The department is open to the public Monday-Thursday, 10 a.m. to 2 p.m. The office is closed to the public on Fridays expect for special programming.

Criminal Justice Resource Center

CJRC is open to the public. Contact 919-560-0500 for information or assistance between 8:30 a.m. and 5:00 p.m. CJRC can also be reached by emailing CJRC@dconc.gov.

Economic Development

Emergency Services

The Office of Emergency Services, located on Broad St is closed due to staff relocation to the County's Emergency Operations Center. The EOC is closed to the public.

Engineering and Environmental Services

Utilities is operating as normally scheduled. Utilities is closed to the public. 

Durham County’s Stormwater and Erosion Control Division is continuing to provide its normal functions to the development community but with extremely limited staff.  Beginning on March 23, 2020 the Division closed to walk in customers. Land disturbance permit applications, erosion control plans, and stormwater construction drawings should be uploaded electronically to this link.  Staff will confirm receipt of electronic materials within 2 business days. 

With regards to payments, Durham County is seeking an electronic payment option.  In the meantime, plans review fees will be assessed upon approval until April 17, 2020 unless otherwise noted.  Staff will communicate with submittal contacts should things change. To upload plans, click here

Other Engineering and Environmental Service divisions within the downtown group of Engineering and Environmental Services, including Open Space and Real Estate, Sustainability and Project Management, are carrying out operations remotely in light of the COVID 19 Pandemic. 

General Services

DCo General Services is operating with a reduced staff. At this time, Solid Waste operations are functioning at modified business hours Monday – Friday 7 a.m.- 6 p.m.

Durham County Convenience Sites

PARKWOOD CONVENIENCE SITE 

Mon, Wed, Fri: 7:00am-2:30pm

Tues, Thurs: 10:30am-6:00pm

Closed Mon-Fri 12pm-12:30pm

Now open the 2nd Saturday of Every Month from 7:00am-12:30pm.

Closed remaining Saturdays, Sundays, and Holidays

BAHAMA, ROUGEMONT, REDWOOD SITES

Monday-Friday from 7:00 am – 6:00 pm

Saturday: 7:00 am -12:00 pm

Closed Sundays and Holidays

Durham County Stadium

In Person and Remote Public Facing Hours may vary with Stadium and Facility Use Event Schedule

Peak Season: April 1 – November 30

Mondays - Closed

Tuesday – Friday from 10:00 AM – 4:00 PM

Saturdays and Sundays – As Needed for Events 

Non-Peak Season: December 1 – March 31

Monday – Friday from 9:00 AM – 4:00 PM

Saturdays and Sundays – As Needed for Events 

Facility Use Hours

In Person and Remote Public Facing Hours may vary with Stadium and Facility Use Event Schedule

Monday – 10:00 AM – 2:00 PM (Currently Remote Only)

Tuesday – Friday from 10:00 AM – 4:00 PM

Saturdays and Sundays – As Needed for Events

New Services

Stadium

• Beer Garden – The Stadium Authority has authorized the stadium to open a Beer Garden as part of a pilot program for the sale of Beer, Malt Beverage (Seltzer/Cider) and Wine at select events including but not limited to Raleigh Flyers Ultimate Frisbee and Tobacco Road FC Soccer games.  Beverages must be consumed within the beer garden location and follow any and all applicable rules and regulations.
• Online Scheduling System – Durham County Stadium booking information has become more accessible to the public through the rollout of our Resource Scheduler facility booking software.  Pilot program testers for the stadium have been using the system in preparation for a more widescale rollout in the near future.

Facility Use

• Online Scheduling System – Facility Use meeting rooms have a new way to reserve space within the county.  Through the use of Resource Scheduler select designees from Durham County Departments have a real time access to the Facility Use monitored meeting and event spaces throughout the county. 

Finance

Durham County Finance is closed to the public. The department is operating with limited staffing, however, all operations are functioning (e.g., accounts payable, payroll, procurement, contracts, cash receipts, journal entries, etc.).

Human Resources

Durham County employees seeking policy updates related to COVID-19 should visit the County's Response to Coronavirus webpage or click here.

Information Services & Technology

Work continues to restabilize operational system for Durham County Government. Technology services are available for those Durham County offices that are open.

Legal

Durham County Legal is operating virtually with limited staffing. 

Library

In light of Governor Roy Cooper’s Executive Order and the North Carolina State of Emergency, as of March 15, 2020, all Durham County Library locations are closed to the public until further notice.

Library Take-Out!

All Library locations are now open. All locations are currently closed on Sundays.

For more information, including how to access online resources, visit here.

Public Health

Durham County Department of Public Health customers should note that available services are operating with reduced in person hours. For up to date service details for the DCoDPH, click here.

To access clinic information, call 919-560-7600.

Register of Deeds

Customers are asked to call the Register of Deeds’ Office for appointments for marriage licenses and notary oaths (919-560-0493).

Sheriff's Office

The Durham County Sheriff's Office shares procedures that have been put in place to protect the health and safety of staff and visitors. Call the Sheriff’s Office at 919-560-0630 for more information. In the meantime, visit https://www.durhamsheriff.com/about-us/covid-19-information for more information on DCSO operations at this time.

Social Services

Due to COVID-19, Durham County Department of Social Services encourages you to apply online for Food and Nutrition Benefits or Medicaid at https://ePass.nc.gov or download an application and mail it to: Durham County Department of Social Services, PO Box 810, Durham, NC 27702. 

Direct questions to 919-560-8000.  More info here.

Soil and Water Conservation District

The Soil and Water Department is making site visits, phone calls and administering District programs as requested. For assistance request please call 919-560-0558 or 984-260-5969.

Tax Administration                                                                       

To contact the Durham County Tax Administration, call the main number at 919-560-0300. Customers may also use the Tax Administration's online Live Chat option at https://bit.ly/dcotaxchat. It and the phone lines are open during normal business hours of 8:30 a.m. to 5 p.m., Monday-Friday only.

Veteran Services

The staff can be reached remotely, Monday -Thursday from 8:30 a.m. until 5 p.m., by calling 919-560-8387.  

Youth Home

Only essential personnel, attorneys, law enforcement and mental health professionals are permitted inside the location.