Durham County Animal Services officers are available to respond to calls from 8 a.m. to 10 p.m. Monday through Friday. Outside of those hours, a deputy sheriff or on-call animal services officer will respond to animal-related emergencies.
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The Durham County Animal Services office is located at 3005 Glenn Road and is open 8 a.m. to 5 p.m. Monday through Friday. This office should be contacted for information purposes only at 919-560-0630. For emergency situations requiring the response of an animal services officer, please call the Sheriff’s Emergency Communications Center at 919-560-0900.
The following types of calls are considered “routine” and will be answered during normal operating hours:
- Stray or at-large domestic dog: Animal services will respond to and investigate reports of stray or at-large domestic dogs. “Stray” or “at-large” is defined as any animal that is off the property of its owner and is not under restraint.
- Dangerous dog: Animal services will respond to reports of dangerous dogs where a person or animal is believed to have been attacked.
- Animal bite: Animal services will respond to reports of bites committed by dogs, cats or ferrets.
- Injured animal: Animal services will respond to reports of injured domestic or wild animals.
- Animal abuse: Animal services will respond to reports of animal cruelty that includes abandonment, abuse or neglect. Animal abuse also includes illegal tethering of dogs.
- Nuisance domestic animal: Animal services will respond to reports of nuisance domestic animals. A nuisance animal is defined as:
- One that gets into, or turns over, garbage containers.
- Walks on, or sleeps on, automobiles.
- Damages gardens, foliage or other property.
- Frequently roams about or is continuously found on the property of another.
- Is maintained in an unsanitary condition so as to be offensive in sight or smell.
- Is not confined to a building or secure enclosure while “in heat.”
- Chases, snaps at, attacks, or otherwise harasses pedestrians, bicyclists, motor vehicles, or other domestic animals.
- Frequently eliminates on private property without permission of the property owner.
- Is a dangerous, or potentially dangerous, dog as determined by the Sheriff and/or the Sheriff’s designee.
- Is diseased or dangerous to the health of the public.
- Is housed or restrained less than 15 feet from a public right of way and poses a threat the general safety, health, and/or welfare of the public.
The following types of situations are considered “high priority” and will be answered after hours and during weekends by an on-call animal services officer and/or deputy sheriff:
- Person being chased or attacked by an animal.
- A “declared dangerous animal” on the loose.
- Livestock obstructing traffic and causing an immediate hazard.
- Any person or domestic animal that has been or is currently in danger of rabies exposure.
- Any animal in an immediate, life-threatening situation brought on by an attack or cruelty.
- Any animal with an incapacitating or life-threatening injury.
- Any calls for assistance made by an emergency services agency.
- Any animal that is trapped or confined by a citizen or business.
Animal Services Frequently Asked Questions
Animal Protection Society of Durham
Ready to adopt a pet or learn about discounted veterinary care? Visit the Animal Protection Socity of Durham.
N.C. Wildlife Resources Commission
The Commission is responsible for the enforcement of N.C. fishing, hunting, trapping and boating laws.
Durham County Animal Ordinances
Code of ordinances for Durham County Animal Services